Company profiles for facility management companies in the UAE
FM contracts are awarded on confidence: that you can staff a site, maintain its systems, supervise the work and report on it. Your company profile is where a property owner, developer or procurement team first checks that. We write and design facility management company profiles in English and Arabic that set out your hard and soft services, your people and your coverage in the order buyers review them.
Want to see the result first? See a sample company profile (fictional): 8 pages, 4 in English and 4 in Arabic.
Cleaning company? Cleaning-only firms have their own page, with packages from AED 150: see cleaning company profiles.
What an FM company profile needs to show
Hard and soft services, clearly separated
Hard services such as HVAC, electrical, plumbing, fire and life safety systems and building fabric maintenance. Soft services such as cleaning, pest control, landscaping, waste management, security and reception. Each appears as its own service line with a short description, and planned preventive maintenance (PPM) and reactive work are shown separately if you offer both. Only services within your licensed activities are listed.
Integrated or single-service delivery
If you offer integrated FM, the profile opens with that overview and then breaks it into service lines. If you use a helpdesk or a CAFM system, it’s described in your own terms.
Manpower and supervision structure
How a site is run, from contract or operations manager to supervisors, technicians and attendants, and how shifts are covered. Headcount by role is included if you choose to share it. Buyers comparing FM suppliers often look here first, because it shows who is accountable on site.
Coverage by emirate
The emirates you operate in, where your teams are based, and how you handle sites outside your main area, described the way you work.
The kinds of sites you serve
Residential towers, commercial offices, retail, schools, healthcare, industrial or government buildings: only the site types you actually serve, grouped so a buyer can match them to their own portfolio. Named sites appear only with permission, and Premium adds a selected projects page for them.
Standards, policies and certificates
The service standards and response commitments you set for your clients, your HSE and quality procedures, and the certificates you actually hold (for example ISO 9001, ISO 14001 or ISO 45001, if you have them). If you hold an In-Country Value (ICV) certificate and want it shown, it goes here too. Every figure and commitment is built only on the information you confirm.
A typical 8-page FM layout
On Professional, a common structure per language is: 1. Cover · 2. Company overview and licence · 3. Hard services · 4. Soft services · 5. Manpower and supervision · 6. Coverage and site types · 7. HSE, quality and certificates · 8. Contact. We adjust the order to your services. Premium extends to 8–10 pages per language, adds a selected projects page and tailors the wording to a specific tender or vendor registration.
For how each page is written and laid out, see company profile writing and company profile design.
Recommended package: Professional
Professional — AED 850 (Recommended): 8 pages per language in Arabic and English, a choice of 2 design styles (Executive Navy or Clean Facility), 2 revisions, delivered in 3 working days after full intake. It gives hard services, soft services and your manpower structure a page each.
Both language versions are written for their readers. See bilingual Arabic–English company profiles.
Preparing a tender or vendor registration? Premium (AED 1,500) adds wording tailored to that submission, a selected projects page, unlimited in-scope revisions and 1 rush included. See company profiles for tenders and prequalification and vendor registration profiles.
Registering on a supplier portal first? Use our vendor registration checklist.
Need a shorter first profile? Essential (AED 450) gives 6 pages per language, and you can upgrade later by paying the difference. Compare all packages.
Before you start: what to gather
- Your trade licence
- Your service list, split into hard and soft services
- An organisation chart or a description of your supervision structure
- Headcount by role, if you want it shown
- The emirates you cover and the types of sites you serve
- Key tools, equipment or systems (for example a CAFM platform, if you use one)
- HSE and quality documents and the certificates you hold
- Your logo and brand colours
The delivery time starts once intake is complete. See our 4-step process.
For a fuller list, see what information to prepare for a company profile.
For maintenance and MEP firms, see our maintenance and MEP company profiles. Security services under the same contract? See security company profiles.
Facility management company profile sample (PDF)
Northbay Facilities is a fictional facility management company we created to show the structure. The sample is a full 8-page PDF, with 4 pages in English and the same 4 pages in Arabic. Use it as a sample of the format and page order; your own profile is written from your licence and real projects.
Start your FM company profile
Send your trade licence details and your hard and soft service list on WhatsApp or through the contact form. We’ll confirm whether Professional or Premium fits, and delivery times start after full intake.
FM company profile FAQs
How do we show our supervision structure without naming staff?
Use roles rather than names. The organisation chart shows positions, for example contract manager, site supervisor, technician and attendant, with headcount per role only if you want it. Names and CVs can be added later for a specific tender if you choose.
We offer integrated FM and single services. Can one profile present both?
Yes. The profile opens with your integrated FM offer, then gives each service line its own section, so a buyer looking for one service, such as HVAC maintenance, finds it as quickly as one looking for a full package.
Should planned and reactive maintenance be shown separately?
If you offer both, yes. Many FM buyers assess planned preventive maintenance and reactive call-outs differently, so separating them makes your scope clearer. We describe each using the processes and service standards you give us.
Which site types should we list?
List the types of sites you serve today, such as residential, commercial, retail or industrial, and leave out any you’d like to serve but haven’t yet. A shorter, accurate list reads more convincingly than a long one.
Our headcount changes from contract to contract. What should the profile show?
Show the roles and supervision structure, which stay stable. Add headcount only if you want it shown, as a current total you can confirm, or by role. You can also leave numbers out and describe how you mobilise staff for a new site. Update the figure whenever you send the profile out again.
Can we name the equipment brands or systems we work with?
Yes, if you actually use or maintain them, for example a CAFM platform or the main equipment types on your sites. Words like “authorised”, “certified” or “approved” partner only go in if you hold a document from the manufacturer that says so.
Can the profile describe our helpdesk and reporting process?
Yes, if you give us the process: how requests are logged, who responds, and how work is reported back to the client. Response times, service levels and system names are included only when you confirm them.