Payment and refund policy
Last updated: 11 November 2026
Simple rules, in AED, with no VAT added.
Paying for your profile
Launch clients (our first 5 clients): you pay after delivery. Nothing is due before we start.
All other clients:
- 50% deposit before work starts.
- 50% balance before we release your final files.
Work starts once the deposit is paid and your intake is complete. Your delivery time starts from full intake.
Revisions
- Included rounds: Starter 1, Essential 1, Professional 2, Premium unlimited (in scope).
- Extra revisions: AED 79 each.
- In scope: changes to the agreed pages and content. New sections or extra pages are add-ons (AED 99 per page, per language).
- How a round works: we send you a review PDF and you reply with your changes. Please put all the changes for one round in a single message. We then send the revised PDF.
- Final files: once you approve in writing or by email, we send your print-ready PDF and web PDF.
Refunds and cancellations
- Before writing starts: payments are non-refundable.
- After your first draft is delivered: if you cancel, we refund half of what you have paid. For example, if you paid only the 50% deposit, you get back 25% of the package price.
- Missed rush deadline: if you paid for 48-hour rush (AED 199) and we miss that deadline, we refund the AED 199 rush fee.
To request a refund, email info@companyprofiles.ae with your name and package.
What a refund does not cover
We are not responsible for tender results, bank decisions or a portal rejecting a document. These are covered in our Terms of Service.
Questions? WhatsApp +971 52 788 1408 or email info@companyprofiles.ae.
